The Amazon Firestick offers a world of entertainment at your fingertips. However, sound issues can sometimes hamper this experience. Whether you’re grappling with a silent Fire TV Stick or the puzzling scenario of “Fire TV Smart TV Has Video but No Audio,” you’re not alone. This comprehensive guide covers 30 potential fixes, ensuring that you can swiftly return to a seamless viewing and listening experience.

23 Ways to Fix No Sound on Firestick?

There are several potential solutions to fix this common issue. Let’s explore them in detail:

Solution 1: Turn On Your Speakers

When using an external sound system, it operates independently of the TV. This means while the TV may be on, the sound system might still be off, leading to no sound output.


  1. Ensure your TV’s volume is not set to zero.
  2. Check the power status of any external speakers or sound systems. Look for power indicator lights or digital displays.
  3. If the external system is off, turn it on using its remote or power button.
  4. Adjust the volume to ensure the sound is audible.

Solution 2: Unmute Your TV and Fire Stick

Muting devices can often happen accidentally, especially when juggling between multiple remotes. Both the TV and Fire Stick have their mute functions, and it’s possible one or both are silenced without your knowledge.


  1. Press the mute button on your TV remote and ensure it’s not silenced.
  2. Similarly, press the mute button on your Fire Stick remote.
  3. If you have an external speaker system, experiment with the mute and volume buttons on its remote.

Solution 3: Press Up on the Fire Stick Remote’s Circular Ring Button

The Fire Stick remote has been designed with specific functionalities. Certain audio glitches on the Fire Stick have been known to be resolved by pressing the top of the circular ring button, though the reason isn’t always clear.


  1. Take your Fire Stick remote.
  2. Firmly press the top portion of the circular ring button.
  3. Check if the sound has returned.

Solution 4: Switch HDMI Inputs

HDMI ports facilitate the transmission of audio and video signals. However, they can occasionally experience communication issues. Switching to a different HDMI source and returning can reset and re-establish this communication.


  1. On your TV, switch to another HDMI source, like an Xbox console or Blu-ray player.
  2. Wait for a few seconds.
  3. Now, switch back to the HDMI source connected to your Fire Stick.

Solution 5: Restart Your Fire Stick

Electronic devices, including the Fire Stick, can sometimes run into temporary software glitches. A simple restart can clear these glitches and restore functionality, including sound.


  1. Press and hold the “Select” and “Play” buttons on your Fire Stick remote until the device reboots.
  2. Once restarted, check if the audio issue is resolved.

Solution 6: Unplug Your Fire TV Stick for 30 Seconds

Sometimes, a hard reset is necessary to clear any lingering issues that a soft reset can’t address. Unplugging the device ensures that any temporary configurations or glitches are flushed out.


  1. Physically disconnect your Fire Stick from its power source.
  2. Wait for approximately 30 seconds.
  3. Plug the Fire Stick back into its power source and check if the sound has been restored.

Solution 7: Update Your Fire Stick

Outdated software can sometimes be the root cause of various issues, including audio problems. Amazon regularly releases updates to address bugs and enhance functionality.


  1. Navigate to the Fire Stick’s main menu.
  2. Go to “Settings” and then select “My Fire TV.”
  3. Choose “About” and then select “Check for Updates.”
  4. If an update is available, follow the on-screen instructions to install it.

Solution 8: Update Your Fire Stick Apps

Individual apps on the Fire Stick can have their quirks or bugs. Developers often release updates to address these issues.


  1. From the Fire Stick’s main menu, navigate to “Apps.”
  2. Choose the app you’re having issues with.
  3. If an update is available, it will prompt you to update. Follow the on-screen instructions to do so.

Solution 9: Plug Your Fire TV Stick into a Wall Socket

Power inconsistencies from TV USB ports can sometimes affect the Fire Stick’s performance. Ensuring the device gets adequate power directly from a wall socket can prevent such issues.


  1. Disconnect the USB power cable from the TV.
  2. Using the power adapter that came with your Fire Stick, plug the USB power cable into a wall socket.

Solution 10: Check Your TV’s HDMI Port Audio Settings

Each HDMI port on your TV might have individual audio settings. It’s essential to ensure the selected HDMI port is correctly configured to relay sound from the Fire Stick.


  1. With the Fire Stick’s HDMI port selected, open your TV’s menu.
  2. Navigate to “Sound” or “Audio” settings.
  3. Ensure the correct speakers are selected and that the HDMI port’s audio hasn’t been muted or disabled.

Solution 11: Try a Different HDMI Port

Sometimes, individual HDMI ports on a TV can malfunction or have settings that conflict with the Fire Stick. Trying a different port can bypass these issues.


  1. Unplug the Fire Stick from its current HDMI port.
  2. Plug it into a different HDMI port on your TV.
  3. Check if the sound is now working.

Solution 12: Turn Off Your Bluetooth Headphones

Bluetooth headphones, when connected, take priority over other audio output devices. If they are left on, the audio might be streaming to them instead of your TV.


  1. Ensure any previously connected Bluetooth headphones are turned off.
  2. Check if the audio now plays through your TV or connected speakers.

Solution 13: Disconnect Bluetooth Devices

Connected Bluetooth devices can sometimes interfere with the Fire Stick’s audio output, especially if they have been previously set as the default audio device.


  1. Navigate to “Settings” on your Fire Stick.
  2. Go to “Controllers & Bluetooth Devices.”
  3. Select “Other Bluetooth Devices” and remove any devices you don’t want to use with your Fire Stick.

Solution 14: Disable Dolby Digital Plus

Certain features, like Dolby Digital Plus, can enhance the audio experience for some services. However, they can sometimes interfere with other services, causing them to go mute.


  1. Navigate to “Settings” on your Fire Stick.
  2. Go to “Display and Sounds.”
  3. Proceed to “Audio” and then “Dolby Digital Output.”
  4. Set “Dolby Digital Plus” to “Off.”

Solution 15: Choose the Stereo Sound Option

Advanced audio settings, like Dolby, might not be compatible with some TVs or sound systems. Switching to a simpler stereo sound option can sometimes resolve compatibility issues.


  1. Navigate to “Settings” on your Fire Stick.
  2. Select “Display and Sounds.”
  3. Go to “Audio” and then “Surround Sound.”
  4. Choose the “Stereo” option.

Solution 16: Test Your Fire Stick with Another TV

To diagnose whether the issue lies with the Fire Stick or the TV, testing the device on a different TV can offer clarity.


  1. Disconnect the Fire Stick from the current TV.
  2. Connect it to a different TV.
  3. Check if the audio works on the new TV setup.

Solution 17: Reset Your Fire Stick

As a last resort, if you believe the Fire Stick might have internal errors, resetting it to factory settings can help. Note: This will erase all your personal settings and data.


  1. Navigate to “Settings” on your Fire Stick.
  2. Choose “My Fire TV.”
  3. Select “Reset to Factory Defaults.” Follow the on-screen prompts to complete the reset.

Solution 18: Turn On AV Receiver

If you’re using an AV Receiver, ensuring it’s powered on is essential for audio transmission.


  1. Check the power status of your AV Receiver. Look for indicator lights or displays.
  2. If it’s off, turn it on using its remote or power button.
  3. Ensure the audio source on the receiver is set to the Fire Stick.

Solution 19: Set Up the Soundbar Manually

Sometimes, Fire Stick might not automatically configure external sound systems, necessitating manual setup.


  1. Open Fire Stick settings.
  2. Click on “Equipment Control.”
  3. Choose “Manage Equipment” followed by “Add Equipment.”
  4. Select “Soundbar” and enable audio output from the TV.

Solution 20: Tweak The Affected Apps

If only specific apps have sound issues, addressing these apps individually might be the solution.


  1. Identify the problematic app(s).
  2. Check for updates or reinstall the app from the Amazon App Store.
  3. Clear the app’s cache from the Fire Stick settings.

Solution 21: Avoid Wireless Audio Connections

Bluetooth connectivity can sometimes introduce audio lags or disruptions, especially with certain apps.


  1. Disconnect any Bluetooth headphones or speakers from the Fire Stick.
  2. Route the audio through your TV or a wired sound system.

Solution 22: See If The Problem Lies With the HDMI Connection

The HDMI connection is pivotal for both video and audio data transmission. Ensuring it’s functioning correctly is essential.


  1. Check if Fire Stick is selected as the primary audio source in TV settings.
  2. Disable any sound enhancement options that might be causing conflicts.

Solution 23: Check Cable Connections

Loose or damaged cable connections can be the root cause of audio issues.


  1. Ensure HDMI/Optical connectors are securely plugged in.
  2. Inspect the cables for any signs of wear, tear, or damage.
  3. Try using different cables, if available, to test if the current ones are faulty.

Solution 24: Adjust Audio Sync Settings

If the audio seems out of sync with the video, it’s possible that the “Audio Sync” setting on your Fire Stick needs adjustment. This can especially be the case if you’re using an external sound system.


  1. Navigate to “Settings” on your Fire Stick.
  2. Choose “Display & Sounds.”
  3. Go to “Audio” and adjust the “Lip Sync Tuning” option.

Solution 25: Check Internet Connection Quality

The quality of your streaming experience heavily relies on your internet connection. If it’s not stable, you might experience breaks or lags in the audio.


  1. Test your internet speed using apps available on the Fire Stick or other devices.
  2. If the speed is below the recommended levels, consider restarting your router or contacting your ISP.

Solution 26: Check for Physical Blockages

If the Fire Stick is placed in an enclosed space or behind other objects, it might not function optimally. It’s important to ensure that it’s in an open space and not obstructed.


  1. Ensure the Fire Stick is not placed behind the TV or inside a closed cabinet.
  2. Move any potential obstructions away from the Fire Stick.
  3. Place the Fire Stick in an open area where it has good ventilation.

Solution 27: Monitor the Temperature of the Fire Stick

Consistent usage or placement in a warm environment can cause the Fire Stick to overheat, affecting its performance.


  1. Feel the Fire Stick to check if it’s unusually hot.
  2. If it’s overheating, turn it off and let it cool for a while.
  3. Ensure it’s placed in a cool, well-ventilated area.

Solution 28: Use an HDMI Extender

Sometimes, the Fire Stick might not fit snugly into the TV’s HDMI port due to space constraints, or it might be too close to other electronic devices causing interference. Using an HDMI extender can help alleviate such issues.


  1. Connect the HDMI extender to your TV’s HDMI port.
  2. Plug the Fire Stick into the other end of the extender.
  3. Ensure all connections are secure and power on the TV and Fire Stick.

Solution 29: Disable HDMI CEC Device Control

HDMI CEC is a feature that allows your TV and Fire Stick to communicate and control each other. While it’s useful, in some instances, it can lead to conflicts, especially with audio settings. Disabling it might help in resolving the no sound issue.


  1. Navigate to “Settings” on your Fire Stick.
  2. Choose “Display & Sounds.”
  3. Locate the “HDMI CEC Device Control” option.
  4. Turn it off and check if the sound issue is resolved.

Solution 30: Verify Audio Format Compatibility

Modern streaming services often provide audio in various formats. While some are universally compatible, others might not be supported by older TVs or sound systems. Adjusting the audio format on the Fire Stick can help in ensuring compatibility.


  1. Go to “Settings” on your Fire Stick.
  2. Navigate to “Display & Sounds” and then “Audio.”
  3. Under “Audio Format,” select a different format or choose “Auto” to let the Fire Stick decide the best format.
  4. Test the audio to check if the problem is resolved.

Final Word

Tackling sound issues on the Firestick can initially seem daunting. Yet, with the detailed solutions provided, it’s more than possible to resolve them.

Whether it’s a simple mute button oversight or a more intricate HDMI problem, this guide aims to have your Firestick back in perfect working order. 

Remember, always begin with the basics before progressing to more advanced solutions. Enjoy your viewing and listening experience!